1. Booking: All bookings must be confirmed at least 24 hours before the scheduled tour time. 2. Cancellation: Cancellations made 48 hours or more prior to the tour are eligible for a full refund. 3. Liability: Old Nizwa Tourism Company accepts no responsibility for any loss, injury, or damage incurred during tours. 4. Payment: Full payment must be made before the tour begins. 5. Modifications: The company reserves the right to modify the tour itinerary due to weather conditions or unforeseen circumstances.