Last Updated: September 2026

At Old Nizwa Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle personal information when you make a booking, contact us, or use our services.

1. Information We Collect

We collect only the personal information reasonably necessary to provide our services and process bookings. This may include:

• Full name

• Email address

• Phone number

• Booking and tour details

• Any other information you voluntarily provide to us in connection with your booking or enquiry

2. How We Use Your Information

The information we collect may be used to:

• Process and manage your bookings

• Communicate with you regarding your booking or enquiry

• Provide the requested tours and services

• Respond to customer support requests

• Improve our services and customer experience

• Meet applicable legal, regulatory, or administrative requirements

We do not use your personal information for purposes unrelated to the services we provide unless permitted or required by applicable law.

3. Data Protection

Old Nizwa Tours takes reasonable measures to protect the personal information we hold against unauthorized access, loss, misuse, alteration, or disclosure.

We use appropriate administrative, technical, and organizational safeguards designed to protect your information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

4. Sharing of Personal Information

We do not sell or otherwise disclose your personal information to third parties for their own marketing purposes.

Your information will not be shared with third parties without your consent, except where sharing is necessary to provide our services, process payments or bookings, comply with legal obligations, or protect the rights, safety, and legitimate interests of Old Nizwa Tours and its customers.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, maintaining booking records, resolving disputes, and complying with applicable legal or regulatory requirements.

6. Your Privacy Rights

Depending on the applicable laws and regulations, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your information.

To make a privacy-related request, you may contact Old Nizwa Tours using the contact details provided on our website.

7. Policy Updates

Old Nizwa Tours may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable legal requirements.

Any updates will be reflected by changing the "Last Updated" date at the beginning of this Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact Old Nizwa Tours through the contact details provided on our website.